Products
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All Resources, Business Organisation, Courses, Getting Started
Legalities: Business Foundations Part 1
Course • 6 lessonsWhilst they aren't the most exciting part of running a business there are a number of things that you have to have in place. This course covers the essentials in terms of paperwork, incl data protection and is a must for everyone.
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All Resources, Courses, Client Support, Improver
Communication Foundations Part 4: Conversation Skills
Course • 5 lessonsUnderstand the rules of conversation and communicate in the way that encourages others to share what is important to them and allows you to listen and identify how to best support them. This course by Cathy MacDonald incl real life examples.
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All Resources, Courses, Client Support, Improver
Communication Foundations Part 3: Listening
Course • 6 lessonsListening abilities tend to evolve over time and very little is ever taught about the skill. By completing this course by Cathy MacDonald you will have a reliable formula to help you to listen effectively, understand listening styles and barriers.
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All Resources, Courses, Client Support, Improver
Communication Foundations Part 2: The Power Of Emotion
Course • 5 lessonsIt is important to pay attention to emotion if you wish to become a skilled communicator. This course by Cathy MacDonald includes the ABCD approach, 7 universal emotions and emotional systems.
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All Resources, Courses, Client Support, Improver
Communication Foundations Part 1: What Is Important To Us
Course • 5 lessonsCathy MacDonald takes a look at how Values, Beliefs, Needs and Wants influence us and shape communication. Communication foundations are seldom taught and once they are understood, every other element of communication makes sense.
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All Resources, Courses, Special Populations
Menopause
Course • 18 lessonsMenopause is a transition that happens to every women although the exact details vary. This course takes you through a detailed explanation of what the menopause is, how it affects women and how you, the trainer, can support them during this time.
