Communication Foundations Part 2: The Power Of Emotion
It is important to pay attention to emotion if you wish to become a skilled communicator. This course by Cathy MacDonald includes the ABCD approach, 7 universal emotions and emotional systems.
Course Content
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Workbook
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Lesson 1: An Overview of Emotional Systems and ABCD
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Lesson 2: The Seven Universal Emotions
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Lesson 3: Understand How Emotions Impact on Communication
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Assess What You've Learnt
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About this course
- 5 lessons
- Workbook
- 30 mins of video content
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