Products
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All Resources, Downloadable Resources, Sales And Retention, Improver
Converting Leads To Clients
Course • 1 lessonThis guide gives an overview to the sales process, from attracting the right people through to sign up with a bit more focus on the actual sales conversation.
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All Resources, Courses, Programming, Improver
Foundations of General Population Programme Design
Course • 32 lessonsThis course breaks down the programme design process, explores key programming concepts and provides you with a step by step guide to programme design for any client, no matter their goal or experience.
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All Resources, Courses, Client Support, Improver
Communication Foundations Part 4: Conversation Skills
Course • 5 lessonsUnderstand the rules of conversation and communicate in the way that encourages others to share what is important to them and allows you to listen and identify how to best support them. This course by Cathy MacDonald incl real life examples.
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All Resources, Courses, Client Support, Improver
Communication Foundations Part 3: Listening
Course • 6 lessonsListening abilities tend to evolve over time and very little is ever taught about the skill. By completing this course by Cathy MacDonald you will have a reliable formula to help you to listen effectively, understand listening styles and barriers.
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All Resources, Courses, Client Support, Improver
Communication Foundations Part 2: The Power Of Emotion
Course • 5 lessonsIt is important to pay attention to emotion if you wish to become a skilled communicator. This course by Cathy MacDonald includes the ABCD approach, 7 universal emotions and emotional systems.
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All Resources, Courses, Client Support, Improver
Communication Foundations Part 1: What Is Important To Us
Course • 5 lessonsCathy MacDonald takes a look at how Values, Beliefs, Needs and Wants influence us and shape communication. Communication foundations are seldom taught and once they are understood, every other element of communication makes sense.
